â€œRTS are an organisation that we can really rely on â€“ you canâ€™t buy that. We keep on going out of our way to use these guys. As soon as they turn the switch, it always works, without a hitch, which we think is outstandingâ€
Steve Nailer, Business Development Manager, Secon Freight Logistics
Secon Freight Logistics Pty Ltd has been involved in the transport industry for over thirty-three years. From what started as a small family enterprise, the company has grown into a major transport company, shifting containers to and from the Melbourne wharf.
Secon Carriers specialise in wharf transport, warehousing, containerisation, sidelifting, and the running of Australian customs approved bonded warehouse and 77G FAK depots.
Over the last twelve months, Secon have engaged RTS to provide them with a number of solutions and services that relate to the movement of data and information, across their internal and external sites. Secon views RTS as their â€˜full IT network solution providerâ€™.
Secon had made the decision to implement a paperless warehouse system. They were also experiencing issues with their IP telephone system. The ADSL line between three of their sites was unreliable and unstable, and continually dropping out. Secon were referred to RTS to provide assistance.
RTS referred Secon to an experienced logistics consultant, who identified an appropriate WMS system for them. Once that decision was made, RTS then implemented a CISCO wireless link to connect the three sites together, to provide improved bandwidth, and best support the IP telephone system, PC network and RF terminal network.
RTS worked with Secon and implemented a CISCO 1200 series wireless bridge system to provide the appropriate coverage for both sites, with a minimal amount of hardware.
Secon were so pleased with the initial project, they asked RTS to implement a CISCO wireless LAN at their main site, to provide coverage for their Symbol MC9000 series handhelds.
For Secon to achieve their aggressive growth targets, they see reliable networks and communication as key. Secon now have the confidence to move between sites â€“ and still communicate as if they are on the same site.
Secon are also located close to RTS for any support issues. Steve Nailer said â€œItâ€™s hard to find a company you can really trust, so itâ€™s great to work with a team that is extremely knowledgeable, provide high quality work and also operate with such integrityâ€.
Steve Nailer said he uses them as a â€œone stop shopâ€; calling on the team to consult with them to troubleshoot various issues and solutions which has really helped the Secon internal IT team out. In the future, as Secon grows, Steve stated that Secon will continue to partner with RTS for ongoing advice and services, especially to assist with racking and labelling.
RTS/CISCO wireless bridge, RTS/CISCO wireless LAN