Client Success Stories

Austpac

Austpac was established in 1993 as an international freight forwarder and progressed in more recent years into providing full end to end warehousing and distribution services for big and bulky products.

They have offices in all major cities in Australia and manage 3 major warehouses in Melbourne, Sydney and Perth.

The Challenge

Austpac recognised that to keep up with the growth of the business and their clients; they needed a supply partner that could provide a prompt turn-key infrastructure and barcode equipment management solution. In doing this, they thought they could help them optimally manage their business, reduce operational and inventory costs and provide an improved level of client service.

They approached RTS to help guide them through the process of selecting the most suitable RF, CCTV and security technologies to meet their needs.

How We Tackled The Problem

We provide Austpac with a fully customised managed service for their barcode equipment, Wi-Fi, cabled network, CCTV and security solutions. Through industry experience and consulting with Austpac we provide a tailored solution that ensures their mission critical infrastructure and barcode equipment works. That gives them the piece of mind they can provide a consistent level of service to their clients.

The Results

When Austpac were ready to go live, RTS flicked the switch and it all worked. Austpac had no teething problems of any significance and support has always been very responsive.

Our premium support and continuity of reliable service has position RTS as Austpac’s trusted advisor. Austpac’s confidence in the latest cutting-edge technology has grown to the point where their considering voice picking within the business and implementing impact sensors onto their forklifts.

Trouble free launch; highly responsive support.

RTS went out of their way to help guide us on the most suitable RF solution for our business. The RTS staff have always been excellent to deal with, innovative and always have made us feel important

Geoff Lord